Finsure–Hai Money Split Exposed: What Chinese-Australian Borrowers Need to Know

Court documents released this week reveal the full story behind Finsure's termination of its sub-aggregation agreement with Hai Money, a broker network serving Chinese-Australian clients. The rapid breakdown — from public support to termination within days — has raised serious concerns about stability for Chinese-speaking borrowers in Australia's mortgage market.

What the Court Documents Show

The legal proceedings, reported by The Adviser on 20 May 2026, lay bare how Finsure — one of Australia's largest mortgage aggregators — moved within days from publicly supporting Hai Money to terminating their sub-aggregation agreement. Hai Money specialises in serving Chinese-Australian borrowers, providing access to mortgage brokerage services in Mandarin and Cantonese.

The abrupt end of the partnership has left Hai Money's broker network in a precarious position, with uncertain access to lender panels and back-office support.

Why This Matters for Chinese-Australian Borrowers

This development highlights a key vulnerability for Chinese-speaking borrowers who rely on specialist intermediaries to access Australian mortgage products. When the aggregation chain breaks down:

• Brokers lose access to lender panels, limiting the product options they can offer clients
• Applications in progress may be delayed as brokers scramble to find alternative arrangements
• Chinese-language support diminishes if brokers are forced to exit the network

For Chinese-Australian borrowers — particularly self-employed individuals, new migrants, and PR holders — working directly with dedicated lenders provides far greater stability than depending on aggregator-linked broker arrangements.

What Non-Bank Lenders Offer Chinese-Australian Borrowers

At MPFG Capital, we work directly with Chinese-Australian borrowers to provide Alt Doc loans, Full Doc loans, and bridging finance — without the intermediary layers that can break down. Our Mandarin-speaking teams across Melbourne, Sydney, and Brisbane ensure language is never a barrier to accessing quality finance.

What to Do If Your Broker Is Affected

If you are a Chinese-Australian borrower whose broker is navigating the Finsure–Hai Money situation, here are your options:

1. Ask your broker what lender panels they still have access to
2. Consider applying directly with a non-bank lender like MPFG Capital, which does not rely on aggregator arrangements
3. Don't delay your application — contact MPFG to explore whether we can assess your situation directly

All lending decisions are subject to individual assessment and MPFG Capital's current lending criteria (ACL 553698). This article does not constitute financial or investment advice.

Source: The Adviser, 20 May 2026